Since this company pays special attention to its customers, it has been started up Service and Support department with aim to increasing quality and services to customers. In this department, a range of services related to customers has been arranged in order to assist them to effective and efficient use of the company’s services and product. Overall, the active team of this department reinforces a customer’s desire in to repurchase by their support on the customers’ demands. We hope that this process is an effective and useful step in retaining our current customers and expanding our new customers.